Business Systems
Independent ERP & CRM Consulting: Empowering Smarter Finance, Operations, and Scalable Growth
Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and other business process systems are essential for enabling smarter finance, operations, and scalable growth within organizations. This consulting practice offers independent, vendor-neutral guidance to optimize technology transformations and improve business processes.
This consulting practice is 100% independent with no financial ties to any ERP vendor, ensuring objective advice and delivery for complex transformations and project rescues. The approach begins with learning the organization’s processes and bottlenecks, then guiding informed ERP decisions through every stage of the journey.
Our team of consultants specializes in enterprise software selection and implementation, organizational change management (OCM), business process reengineering (BPR), and IT strategy and delivery.
Empower Better Decisions & Scalable Growth Across The Enterprise
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Evaluation & Discovery
- Engagements start with an assessment of current accounting and operational processes to pinpoint pain points and technology needs, from entry-level improvements to comprehensive ERP programs. The result is a tailored plan that aligns capabilities with measurable business outcomes.
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System Selection
- A comprehensive review of business workflows and adjacent applications produces a shortlist of best-fit ERP platforms, with options and long-term value-adding customizations clearly outlined. Considerations include total investment, deployment model (local, hosted, SaaS), timeline, integration approach, and the internal effort required to implement and support the solution.
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Commercial Support
- Vendor contract negotiations, including large enterprise agreements with recurring charges, are managed to protect commercial terms and reduce risk over the contract lifecycle.
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Implementation & Deployment
- The ERP team configures solutions, migrates data, and provides training during and after go-live to ensure adoption and stability. Change management is treated as a core workstream because ERP is an organizational transformation, not merely a software upgrade.
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Data Conversion
- Data conversion services are delivered to cleanse, map, and load critical data sets so the new system is both accurate and usable from day one.
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Rescue & Recovery
- For projects off-track, ERP professionals diagnose root causes, implement corrective actions, and restore momentum with a concrete rescue plan and governance cadence. The focus is ensuring solution fit and extracting maximum value from core business processes.
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System Customization
Targeted enhancements unlock additional value from existing platforms while preserving upgradability and minimizing technical debt where possible.
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Project Management
- End-to-end project management coordinates client teams and software providers or VARs to deliver on scope, on time, and on budget with realistic plans and measurable checkpoints.
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Change Management
- Without a strategic OCM plan, enterprise software implementations face a high risk of failure, as repeatedly observed in industry research. Structured training and communications reduce resistance and lift productivity across all impacted roles, not just system users.
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Process Improvement
- Advisors balance strategic goals with operational execution to redesign processes as both art and science, enabling data-driven decision-making and sustainable improvement. Iterative workshops with subject-matter experts throughout upgrades clarify objectives and anticipate future challenges to inform better ERP design choices.
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Client Accounting & Advisory Services
Ongoing client accounting and advisory services support covers incidents, maintenance, customization, and configuration to keep applications reliable and evolving with the business.
Technology Partners
GBQ Business Technology Solutions specializes in seamless technology provisioning for businesses, ensuring you have the right tools and services to drive growth and efficiency. Our approach covers every step, from identifying your unique needs and selecting optimal solutions, to procuring, configuring, and activating cutting-edge technologies. With GBQ, you gain a trusted partner dedicated to delivering tailored services that align with your strategic objectives.
By leveraging our robust network of technology partners, we make it easy for your organization to access, implement, and maximize the value of innovative solutions. Let us handle the end-to-end process so you can focus on what matters most: advancing your business.
GBQ’s Business Technology Solutions team blends governance, risk, and technology expertise to operationalize risk management within day-to-day decision-making. The approach emphasizes pragmatic controls, measurable outcomes, and continuous improvement aligned to business strategy.
