Business Systems

Independent ERP & CRM Consulting: Empowering Smarter Finance, Operations, and Scalable Growth

Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and other business process systems are essential for enabling smarter finance, operations, and scalable growth within organizations. This consulting practice offers independent, vendor-neutral guidance to optimize technology transformations and improve business processes.

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Independent. Intelligent. Informed.

This consulting practice is 100% independent with no financial ties to any ERP vendor, ensuring objective advice and delivery for complex transformations and project rescues. The approach begins with learning the organization’s processes and bottlenecks, then guiding informed ERP decisions through every stage of the journey.

Our team of consultants specializes in enterprise software selection and implementation, organizational change management (OCM), business process reengineering (BPR), and IT strategy and delivery.

Empower Better Decisions & Scalable Growth Across The Enterprise

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Independent consulting approach
The practice operates without financial ties to ERP vendors, ensuring objective advice tailored to an organization’s processes and challenges throughout the ERP journey.
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Comprehensive services offered
Services include evaluation and discovery, system selection, vendor contract negotiations, implementation, data conversion, project rescue, customization, project management, change management, process improvement, and ongoing support.
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Focus on organizational transformation
Emphasis is placed on change management as a core component of ERP implementation, recognizing it as an organizational transformation rather than just a software upgrade, supported by structured training and communication to reduce resistance and enhance productivity.

How Can We Help You?

ERP and CRM fuel smarter finance and operations. Let GBQ help you with:

Evaluation & Discovery
Engagements start with an assessment of current accounting and operational processes to pinpoint pain points and technology needs, from entry-level improvements to comprehensive ERP programs. The result is a tailored plan that aligns capabilities with measurable business outcomes.
System Selection
A comprehensive review of business workflows and adjacent applications produces a shortlist of best-fit ERP platforms, with options and long-term value-adding customizations clearly outlined. Considerations include total investment, deployment model (local, hosted, SaaS), timeline, integration approach, and the internal effort required to implement and support the solution.
Commercial Support
Vendor contract negotiations, including large enterprise agreements with recurring charges, are managed to protect commercial terms and reduce risk over the contract lifecycle.
Implementation & Deployment
The ERP team configures solutions, migrates data, and provides training during and after go-live to ensure adoption and stability. Change management is treated as a core workstream because ERP is an organizational transformation, not merely a software upgrade.
Data Conversion
Data conversion services are delivered to cleanse, map, and load critical data sets so the new system is both accurate and usable from day one.
Rescue & Recovery
For projects off-track, ERP professionals diagnose root causes, implement corrective actions, and restore momentum with a concrete rescue plan and governance cadence. The focus is ensuring solution fit and extracting maximum value from core business processes.
System Customization

Targeted enhancements unlock additional value from existing platforms while preserving upgradability and minimizing technical debt where possible.

 

Project Management
End-to-end project management coordinates client teams and software providers or VARs to deliver on scope, on time, and on budget with realistic plans and measurable checkpoints.
Change Management
Without a strategic OCM plan, enterprise software implementations face a high risk of failure, as repeatedly observed in industry research. Structured training and communications reduce resistance and lift productivity across all impacted roles, not just system users.
Process Improvement
Advisors balance strategic goals with operational execution to redesign processes as both art and science, enabling data-driven decision-making and sustainable improvement. Iterative workshops with subject-matter experts throughout upgrades clarify objectives and anticipate future challenges to inform better ERP design choices.
Client Accounting & Advisory Services

Ongoing client accounting and advisory services support covers incidents, maintenance, customization, and configuration to keep applications reliable and evolving with the business.

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Technology Partners

GBQ Business Technology Solutions specializes in seamless technology provisioning for businesses, ensuring you have the right tools and services to drive growth and efficiency. Our approach covers every step, from identifying your unique needs and selecting optimal solutions, to procuring, configuring, and activating cutting-edge technologies. With GBQ, you gain a trusted partner dedicated to delivering tailored services that align with your strategic objectives.

By leveraging our robust network of technology partners, we make it easy for your organization to access, implement, and maximize the value of innovative solutions. Let us handle the end-to-end process so you can focus on what matters most: advancing your business.

Avant | Technology Solution Partner | GBQ
Apptega | Technology Solution Partner | GBQ
Expedient | Technology Solution Partner | GBQ
knowbe4 | Technology Solution Partner | GBQ
Infotech | Technology Solution Partner | GBQ
Qualys | Technology Solution Partner | GBQ
Tenable | Technology Solution Partner | GBQ
SecurityScorecard | Technology Solution Partner | GBQ
When To Call GBQ

GBQ’s Business Technology Solutions team blends governance, risk, and technology expertise to operationalize risk management within day-to-day decision-making. The approach emphasizes pragmatic controls, measurable outcomes, and continuous improvement aligned to business strategy.

Design and implement data governance frameworks that ensure compliance and protect sensitive information.
Leverage data for strategic decision-making in areas such as budgeting, resource allocation, and risk management.
Improve data quality, accuracy, and consistency across financial and operational systems.
Integrate disparate data sources into unified, reliable reporting platforms.
Develop dashboards and analytics that provide real-time visibility into business performance.
Perform advanced analytics, including forecasting, trend analysis, and scenario modeling.
Identify and remediate gaps in data security, privacy, and regulatory compliance.
Automate data collection and reporting processes for efficiency and accuracy.
Looking for help? At GBQ, you have direct access to experts who will take your success personally. Send a brief message outlining your needs and our Advisor will reach out directly to discuss.
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