The average cost of a data breach has reached $4.88 million, up 10% from last year, according to a recent report. As businesses increasingly rely on technology, cyberattacks are becoming more sophisticated and aggressive, and risks are increasing. What can your organization do to protect its profits and assets from cyberthreats?
Recent report
In August 2024, IBM published “Cost of a Data Breach Report 2024.” The research, conducted independently by Ponemon Institute, covers 604 organizations that experienced data breaches between March 2023 and February 2024. It found that, of the 16 countries studied, the United States had the highest average data breach cost ($9.36 million). The report breaks down the global average cost per breach ($4.88 million) into the following four components:- $1.47 million for lost business (for example, revenue loss due to system downtime and costs related to lost customers, reputation damage and diminished goodwill),
- $1.63 million for detection and escalation (such as forensic and investigative activities, assessment and audit services, crisis management, and communications to executives and boards),
- $1.35 million for post-breach response (including product discounts, regulatory fines, legal fees, and costs related to setting up call centers and credit monitoring / identity protection services for breach victims), and
- $430,000 for notifying regulators, as well as individuals and organizations affected by the breach.
Implementing cybersecurity protocols
Cybersecurity is a process where internal controls are designed and implemented to:- Identify potential threats,
- Protect systems and information from security events, and
- Detect and respond to potential breaches.
Targeted data
When establishing new cybersecurity protocols and reviewing existing ones, it’s important to identify potential vulnerabilities. This starts by inventorying the types of employee and customer data that hackers might want to steal. This sensitive material may include:- Personally identifiable information, such as phone numbers, physical and email addresses and Social Security numbers,
- Protected health information, such as test results and medical histories, and
- Payment card data.