When
June 25, 2010 07:30 AM
Where
GBQ Training Room
230 West Street, 7th Floor
Columbus, OH 43215
Details
Companies with best-in-class reverse logistics capabilities enjoy a 12% customer satisfaction advantage. Alarmingly, 93% of companies surveyed don’t even measure the impact of reverse logistics on their companies or the billions of dollars of inventory they manage. If your company is part of the 7% that actively manages reverse logistics, you have a significant advantage over your competition and your earnings reflect it. Join us and find out what fellow 7%’ers like Walmart already know and practice. In this session Curtis Greve, a global reverse logistics expert, will discuss:
- How your return policy impacts customer satisfaction and earnings
- Disposition management - the key to realizing the value of returned assets
- Transportation and sustainability - reverse logistics
Presenter:
Curtis Greve, Redbank Advisor
Breakfast and networking starts at 7:30 am, seminar ends at 9:30 am.
Contact
Bonnie Nijssen,
bnijssen@gbq.com
(614) 947-5276